Terms of Sale

By making payment for and receiving delivery of products from OneOfOne, the purchaser agrees to the following terms:

Payment Terms

Full payment is due upon receipt of the invoice unless otherwise specified in a separate written agreement. All sales are in USD unless stated otherwise.
Accepted forms of payment include ACH/Wire Transfer and Credit Card (Visa, MasterCard, Discover, American Express).
The purchaser is responsible for any and all banking fees associated with the selected payment method.
All packing, shipping, insurance, customs, duties, taxes, and other associated fees are the responsibility of the purchaser unless otherwise specified in writing.
All sales are final. OneOfOne does not accept returns.
Prices listed on the invoice are valid for 30 days from the date of issuance. Any modifications to pricing after this period are subject to change.

OneOfOne offers exchanges for goods or store credit only, at its sole discretion. Items must be clean, unused, and packaged appropriately for insurable shipping.
To initiate an exchange request, please email info@oneofone.works. Requests will be reviewed within 1–2 business days.
The purchaser is responsible for all shipping costs associated with exchanges.
International purchases are not eligible for exchanges.

OneOfOne offers international shipping. To receive an accurate shipping quote, please contact info@oneofone.works prior to placing your order.
All international sales are final. Exchanges cannot be accommodated for international orders.

OneOfOne will provide the purchaser with a shipping quote for approval. The approved shipping cost will either be included in the invoice or invoiced separately depending on shipment timing.
Items will not be released for shipment or local pickup until payment has been made in full.

If the purchaser arranges local pickup, items will be lightly packed for hand-carry and not prepared for freight shipping. The purchaser is responsible for ensuring that items fit through elevators, doors, hallways, and other access points at the final destination.
Any additional fees due to access complications are the responsibility of the purchaser.

In-stock items typically ship within 7–10 business days of payment unless otherwise noted and subject to availability.
OneOfOne is not responsible for shipping delays or inaccurate delivery estimates provided by carriers.

Shipping quotes for international orders are valid for 7 days. If not approved within that timeframe, a revised shipping quote may be required.
The purchaser is responsible for customs, duties, taxes, and any additional applicable fees. OneOfOne is not responsible for quoting or covering customs-related charges.

OneOfOne is not liable for packages lost or damaged in transit.

The purchaser must inspect all items immediately upon delivery.
For visible damage to the packaging or item:
- Note the damage on the delivery receipt as “Damaged – Subject to Inspection.”
- Notify OneOfOne within 48 hours of delivery by emailing info@oneofone.works.
- Provide photographs of the packaging and item. Retain all packaging and products for inspection.
OneOfOne cannot accept responsibility for damages or claims reported after 48 hours of delivery.

Many works presented by OneOfOne are one-of-a-kind, handcrafted, vintage, or limited-production pieces. Variations in pattern, form, patina, color, scale, or surface condition are inherent characteristics and not considered defects.
No returns or exchanges will be accepted on the basis of these natural variations.

Orders may be canceled within 24 hours of placement by contacting info@oneofone.works. After this period, all sales are final.
OneOfOne does not accept returns.

Items will be held for 30 days following purchase unless otherwise agreed in writing.
If storage beyond 30 days is required, a storage fee of $10 per item per day will apply.
Items stored beyond 30 days may be transferred to an external storage facility. Additional storage and handling charges will be invoiced to the purchaser.